In how many different ways do you engage in face-to-face communication? How effective do you think you are at conveying your message and listening to feedback? In what areas do you feel strongest when communicating? And weakest in communicating?
It is really important to develop our communication skills because they have an impact on almost every aspect of our lives. How successfully we communicate with others ultimately impacts on things like our success, our self-esteem, our sense of well-being, the contribution we make at work and in our community – and even our health.
This coaching guide is presented in four sequential stages consisting of:
- Understand or appreciate both your style of communication and your aims when you communicate.
- Create the right environment or climate in which to succeed in your communication.
- Address any communication barriers you encounter.
- Navigate or steer your way towards mutual understanding.
This guide and storyboard provide a way to move through effective communication competencies in a sensible and cohesive way.
Another helpful resource in this area is the Communication Effectiveness Profile.