Reaping the results

We are now reaping the results of a more fragmented approach to life. Technology is wonderful—I love technology. But like everything else in a fallen world, it has its dark side if we are not careful. When we leave things on all the time, especially with...

Conflict management via email?

  One of my pet peeves is when people try to solve problems via email. You’ve been there: someone words an email awkwardly or brusquely, offense is taken, someone else responds in an inflammatory way, often copying several additional people. Blind copying and...