This storyboard looks at the art of talking and listening – that is how communication can be orchestrated to create a genuine two-way experience that can be of high mutual value.
To help us look at this topic, we have used the four step model:
This should be easy to remember as the first letter of each word answers the question ‘Who is capable of communicating highly effectively in the future?’ U-CAN!
Another useful resource in this area is the Communication Effectiveness Profile.
This resource can be purchased in conjunction with the Effective Communication Coaching Guide here.