What’s the problem?

  Here’s one of my favorite diagrams to use when you’re having a problem with someone who is in a specific ministry role– whether it’s a staff role or a volunteer role. When something just doesn’t seem to be working, start by asking, “Does this person...

Listening to serve

Too many people go about serving without listening first. They dive in doing what they think needs to be done without really knowing if they’re hitting a point of real need or not and without knowing if what they’re doing is truly effective. As Carl George has said,...